What would you like to know?
WAGZAK RUN, WAGZAK JUMP, passes, privacy — find it all here.
What is your question about?
- Getting started Find out what WAGZAK is 4 questions
- WAGZAK RUN Free AR coloring 12 questions
- Troubleshooting Scanning, devices, printing 4 questions
- Passes & payment Free trial, renewal, refunds 7 questions
- Gifts & schools Gift codes, school licenses 5 questions
- Privacy & safety How we protect your child's data 4 questions
Frequently asked questions
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ContactGetting started
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WAGZAK is a children's and family education brand created and run by Circus Company Inc. It offers AR coloring and a 3D/AR play-learning app.
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WAGZAK RUN is a free AR coloring app: you print magic paper and scan it with the app. WAGZAK JUMP is a 3D/AR play-learning app for exploring the world; you use it with a pass, and it comes with a 7-day free trial.
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WAGZAK JUMP runs with no ads and comes with a 7-day free trial.
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WAGZAK ZemiNa offers free, printable PDF worksheets. No account or personal info needed.
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WAGZAK RUN
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A free AR app for kids made by CIRCUS COMPANY. Print a magic paper, scan it with the app, and the picture on the paper comes to life. AR coloring, magic markers, AR friends, drawing and songs are all in one app.
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Print a coloring page and color inside the thick lines with colored pencils. Open the app and scan the page so it fills the screen, and the picture comes alive in the exact colors your child chose.
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Yes. The app finds the four corners of the printed AR coloring page and carries over the colors your child used. Without paper, start with AR friends, drawing and songs.
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On the WAGZAK RUN website (run.wagzak.io), open 'See the magic paper', pick free coloring pages and magic markers, download the PDF and print it on A4 at 100% size. Magic markers are AR markers you scan as they are, without coloring.
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Yes. Pick an AR filter from the app's 'Filter' menu, and the app recognizes the floor or a wall and brings a character friend there. Drawing and songs also work without paper.
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Yes. Getting the app, downloading magic papers, coloring, magic markers, AR friends, drawing and songs are all free. There is no content you have to pay to unlock.
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Yes. WAGZAK RUN is free, and in return the app shows ads. Ads use child-directed settings, so only non-personalized ads appear.
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Yes. The in-app 'Remove Ads' subscription removes the ads. You pay through the app store, and cancellations and refunds are requested through the app store too.
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On Google Play it is listed as an app for children aged 6 to 12. Since it is just print, color and scan, younger kids who can hold a colored pencil can enjoy it with a parent.
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Yes. Many topics link to school subjects, such as space, volcanoes, animals, everyday safety, and art and history. Print several magic papers and color and scan them together with classmates.
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Yes. We add new magic papers and AR content every month. New magic papers appear in 'Magic paper', so come back often.
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We are moving CircusAR content into WAGZAK RUN. Moved content appears in 'Magic paper' one by one.
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Troubleshooting
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Place the paper on a flat surface in a bright place and hold the phone about a hand span away so the whole paper fits on the screen. Dark crayon or marker coloring can make recognition harder. For AR friends, scan the floor slowly in a bright place.
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Android phones and tablets that support Google AR (ARCore), and iPhones. If the store shows an 'Install' or 'Get' button, your device can use it.
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Print on A4 paper at 100% size. For coloring pages, coloring inside the thick lines with colored pencils makes scanning work really well.
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Tell us through 'Contact us' below which device you are using and what isn't working. Including your phone model and app version helps us help you faster.
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Passes & payment
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Cancel within 7-day trial & pay nothing. We'll remind you 24 hrs before it ends. Cancel anytime before then.
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Cancel in 7 days, no charge. Auto-renews after trial.
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Renews automatically. Cancel 24 hrs before renewal to avoid charges.
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You can use all features until your paid period ends. It won't auto-renew after.
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Refunds w/in 14 days of paid subscription. Email request to hi@wagzak.io.
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Yes. Payment processing is outsourced to PCI DSS-certified Paddle. WAGZAK doesn't store sensitive payment info like credit card numbers.
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Get JUMP, Play & ZemiNa Premium! Save vs. individual subscriptions. 7-day free trial.
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Gifts & schools
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Gift code sent to recipient's email after payment.
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Use within 1 yr. of shipment.
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Unused gift codes are fully refundable. Used codes are non-refundable. Refund requests: hi@wagzak.io
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Yes. A school license allows up to 100 simultaneous users, with a dedicated dashboard and free teacher accounts. Trials are arranged on request. Email hi@wagzak.io for a quote.
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School license pricing & terms: Request a custom quote. Emailed in 1-2 bus. days.
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Privacy & safety
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There is no sign-up or login, so the app never asks for your child's name or contact details. As an app for children, it follows the Google Play Families policy.
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WAGZAK does not use children’s personal information for personalized ads. Ads in the WAGZAK RUN app are shown only as non-personalized ads with child-directed settings, and users under 14 never receive personalized ads.
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Yes. Parents/guardians can request access, changes, or deletion of their child's info anytime. Email hi@wagzak.io.
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We collect account & activity data during the 7-day trial. Cancel before it ends, and you won't be charged.
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Ask us directly
Can't find your answer? Just ask. You'll be taken to the CIRCUS COMPANY contact page.




